Terms of Service

*revised June 5, 2017

Thank you for requesting services from A Classic Cut Lawn Care. We appreciate the opportunity to work with you – and we will do our best to take care of you and your lawn. Our goal is to exceed your expectations and keep you as a life-long client!

All services will be considered ‘evergreen agreements’ – automatically renewing each year unless there’s a cancellation of services or a need to update rates.

These Terms of Service include our ‘deliverables’ and also what we need from you to keep things running smoothly. *subject to change without notice.

Our Promise

Reliability, Professionalism & Communication

  • As a weekly lawn maintenance client, you can expect us to arrive every scheduled week for lawn service. Your lawn will have a nice, manicured and professional look when we are finished.
    • We will not edge every week, if it doesn’t need it, but we’ll keep it maintained all season long. If its really wet and muddy, we’ll need to skip it until things dry out. On the other hand, if it’s too dry and hot – we may skip edging on occasion to help reduce the browning that occurs next to the concrete.
  • Our crew will be well-groomed in appearance and be courteous, respectful and professional at all times.
  • If it’s been raining or we have a holiday, you can expect a delay – but if there are other reasons for a change, we will make sure you are contacted.
  • Please follow us on FacebookTwitter for quicker updates and schedule changes. We are also on Instagram and Linkedin.

Service Visit Fuel Surcharge

In the event that fuel costs increase (above $3/gallon), we will be assessing a fuel surcharge per visit. This will be additional and will be shown as a separate line item on your invoice. Fuel surcharges will vary based on fuel costs and will be eliminated when fuel prices warrant.

  • Anticipated surcharges are as follows: If fuel reaches $3.01/gallon, surcharge of $2.00; for each additional $.50 increase in fuel cost/gallon, we will add an additional $1.

Contract for Services

We are still able to work on a “gentlemen’s agreement” with no signed contract for the season. Our objective is to provide such great service, you’ll never want to leave us! We will provide reliable, quality service at a fair price.

We ask that you let us know if you are unhappy with us for any reason so that we can make efforts to fix any issues. If you still believe we’re not a good fit, a 2 week’s notice for cancellation of service would be most appreciated but is not required. If necessary, please direct any concerns directly to us via phone, email or text (rather than to our crew on site), as we want to be made aware of any issues and will handle them as needed.


  • We will need your credit card on file and will process your payment each week of service.
    • Give us a good time(s) to call you prior to your first service to collect your payment info. (For your protection, please do not email or text your credit card information. We will call you when we are in front of the computer and can input data directly into our secure system.)
    • Payment is due on the same day as your service (but often processed on Fridays). Services will be suspended for non-payment until account is current.
  • There will be a $35 fee for NSF payments via check and a $10 fee for declined credit card transactions, and a $10 per month late fee will be added to each past due invoice.
  • For large landscaping jobs, we may require a 50% deposit prior to service.


  • You will have a regularly scheduled day for service – weather permitting :)
  • We do not schedule work on weekends or holidays – but our schedule may get stretched due to weather conditions out of our control.
    • In the case of weather delays, we will get back on our normal schedule the following week – even if it’s just a few days between cuts. (This is necessary to maintain quality and consistent service to all our valued clients.)
  • If grass is overgrown, and we have to cut it more than once, we may need to charge for extra time and labor (usually at least 1-2 times the normal rate).
  • You may skip service up to 4 times during the season via a minimum of 48 hours notice at no charge or penalty of losing your spot on our schedule.
    • In case of potential drought conditions or yard/house projects, moving trucks, fallen trees, etc. that could interfere with your service, please be sure to let us know at least 48 hours in advance or as soon as possible. Simply text us at 317-721-7669 with your request to delay or skip a service.
    • If notice is not received, and we show up but can’t provide your service, we will need to charge you a trip charge of $30. (We hope you understand that we still need to pay our crew and expenses to get there.)
  • Bi-weekly lawn services are typically not offered, but we will evaluate options when high growth season ends – or if you have unusually slow growth.
  • Mulch installation services, lawn treatments and spring clean-ups will begin as soon as weather allows – usually mid-March, but can be requested at any time during the season.
  • Lawn Maintenance will begin at first sign of growth – usually the first of April – and will continue into December.
  • Aerations are typically done in the spring during April/mid-May and in the fall in during September/mid-October.
  • Leaf Clean-Up will typically begin during the last week of October and go thru mid-December.
  • We are generally closed from mid-December thru mid-March.

Prior to Scheduled Services…

  • All miscellaneous items; including trash, doggy piles, toys, furniture, hoses, large sticks, etc. picked up from the lawn the night before or morning of your scheduled service day. We start at 8am, so the night before is usually best.
    • We offer Pooper-Scooper Services as an add-on to regular lawn maintenance service if you would like us to just take care of that for you!
      • There will be an additional charge due to the extra clean up needed if we run our mowers thru ‘doggy piles’.
      • There may be an additional charge for moving items left in the lawn. Or we may mow around said items (furniture, hoses, etc.).
  • Please make sure your irrigation heads are working properly and not sticking up when we mow.
    • We cannot be held liable for damage caused by hitting such items we can’t see with our equipment.
  • For projects that require digging (mulch installs or trenching or even aerations), please call 811 to “Know what’s below. Call before [we] dig.” We sometimes go more than 4″ deep on these services. All invisible fences, cables and irrigation heads, etc. MUST BE MARKED prior to service. You can mark with spray paint, flag or similar item any cables, wires, etc. that are buried less than 6″ deep. We cannot be held responsible for damage to items not marked.
  • If there’s a locked gate, be sure to give us a key or code to get in – or have it unlocked on your day of service.

Thank you! We are so excited to be working with you!